This policy is published in English only. If you would like it explained in your language, contact us:
info@beehivecrew.com

Privacy Policy

Effective Date: 1 May 2026
Solution / Service Name: Beehive Crew
Operator: Beehive Crew

1. Overview

This Privacy Policy explains how Beehive Crew (“we”, “us”, or “our”) collects, uses, shares, and protects personal information when you use our Internet based solution and related services (the “App”).

We value your privacy and process personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) and global privacy principles.

This policy applies to all users.

2. Information We Collect

2.1 Information You Provide

We collect the following personal information from Hospitality Professionals (Job Seekers) provided directly:

• Full name
• Email address
• Phone number
• Physical address
• Account login credentials (securely stored)
• Identity or verification information (if required)
• Photos
• Skills
• Availability
• Device GPS location

We collect the following personal information from Recruiters/Employers (Hospitality Businesses) provided directly:

• Business Identity
• Contact | Manager name, phone, email
• Location/Venue Details
• Account login credentials (securely stored)
• Requests for possible matches from the Beehive Crew Hospitality Professionals database.

2.2 Automatically Collected Data

When you use the App, we automatically collect:

• IP address
• Device type, operating system, and app version
• Usage data (pages viewed, actions, timestamps)
• Cookies or similar technologies

2.3 Payment Information

Payment details are processed by third party payment providers.

We do not store full card or banking details on our systems.

3. How We Use Your Information

We use personal information to:

• Create and manage user accounts
• Enable Beehive Crew marketplace transactions
• Process payments and refunds
• Communicate service notifications
• Provide customer support
• Detect fraud and enforce platform rules
• Improve app functionality and security
• Comply with legal obligations

4. Sharing of Information

We do not sell personal data.

We share information only with:

• Other users (to fulfil transactions)
• Payment processors
• Hosting, analytics, and technical service providers
• Authorities when legally required

All service providers are required to protect your information.

5. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Meet legal requirements
• Resolve disputes
• Prevent fraud

When no longer required, data is securely deleted or anonymised.

6. Data Security

We use reasonable administrative, technical, and physical safeguards including:

• Encryption
• Secure infrastructure
• Access controls

No system is 100% secure, but we take appropriate steps to protect your data.

7. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Lodge a complaint with the relevant authority

Contact us using the details below.

8. Children’s Privacy

The App is not intended for users under the age of 18, and we do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time.

Changes will be posted in the App and effective immediately.

10. Contact Information

Beehive Crew
Email: info@beehivecrew.com
Address: 386A Grant Street, Eldoraigne, Centurion, 0157, South Africa.